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Question

Dispatch Console - There is no active dataset. Check user access for dataset.

  • May 1, 2025
  • 2 replies
  • 58 views

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I’m getting the following information message when I enter the dispatch console:

 

 

 

We have an active dataset.

 

there are no available active datasets in the user settings of the dispatch console.

 

Is this a permissions issue?  Dispatch console works in other environments.  Or am I missing something in the setup?

 

Thanks,

Ed

 

2 replies

Alexander Heinze
Ultimate Hero (Employee)
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Did you check the Dispatch Console Dataset Access page? Also look at page 196 in Scheduling Demystified. 


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  • Author
  • Do Gooder (Customer)
  • May 1, 2025

Thank you Alexander.  We had setup the Dispatch Console Dataset Access but the User Access Group was hidden in a sub menu.

 

 

I have now applied a user access group.