Skip to main content
Question

Dispatch Console - There is no active dataset. Check user access for dataset.


Forum|alt.badge.img+2

I’m getting the following information message when I enter the dispatch console:

 

 

 

We have an active dataset.

 

there are no available active datasets in the user settings of the dispatch console.

 

Is this a permissions issue?  Dispatch console works in other environments.  Or am I missing something in the setup?

 

Thanks,

Ed

 

2 replies

Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23

Did you check the Dispatch Console Dataset Access page? Also look at page 196 in Scheduling Demystified. 


Forum|alt.badge.img+2
  • Author
  • Do Gooder (Customer)
  • 4 replies
  • May 1, 2025

Thank you Alexander.  We had setup the Dispatch Console Dataset Access but the User Access Group was hidden in a sub menu.

 

 

I have now applied a user access group.

 

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings