A. What is your idea?
1) Classification
Choose ONE: keep the applicable option and delete the rest.
- Opportunity for improvement
2) Brief description
What happened, what is missing, or what could be better? Focus on the problem or opportunity (not the solution).
Write here: The Equipment Object Navigator has the option to create and view different object structures. Besides the functional view it is also possible to set up and view a locational , from/to , process, pipe, and electrical structures. This is set up in the Structures section, and users can select which view they want to see in the tree structure on the Equipment Object Navigator. This provides a lot of flexibility in setting up asset structures, allowing users to see the connection between different assets in multiple ways and easily seeing affected assets in multiple views.
All of this is not available on the Service Object and Service Object 360 screens, which is only providing the the Functional Structure. This limits the way that the object structure can be defined, and doesn't allow users to see which objects could be affected because of issues with a specific asset.
B. Context and scope
1) Who is affected?
Choose ONE or MORE: keep the applicable options and delete the rest.
- Customers
2) Frequency
Choose ONE: keep the applicable option and delete the rest.
- Occasionally
C. Value and impact
1) What is the business outcome?
Choose ONE or MORE: keep the applicable options and delete the rest.
- Enables new capability
2) Impact scale
Choose ONE: keep the applicable option and delete the rest.
- 3 — Cross-functional
3) Workaround
If there is a workaround, describe it briefly. Otherwise write “No workaround”.
Write here: Modification to add these fields and views to the Service Object 360 screen.
D. Evidence and examples
Attach screenshots, documents, or examples using the buttons below. If helpful, summarize key supporting evidence here.
Write here:
E. Additional details
1) Enter support ticket ID reference (If applicable)
Write here: N/A
2) Would you like to participate in validation or early testing?
Answer “Yes/No”.
Write here: Yes