Hello community,
I am facing an issue where crews I create are visible in the Dispatch Console but not in PSO. In the load file sent to PSO, there are no resources of type CREW, and tasks with demand type crew are not allocated, while the crew members appear as MRA.
The crew is connected to a Crew Group, has start/end locations, is registered as a scheduling resource, and is associated with a dataset inherited from a service organization.
Could you clarify why the crew is not transferred to PSO and not present in the load file, even though all prerequisites seem to be met?
Any insights on what could prevent the crew from being synchronized to PSO would be appreciated.
Thank you!
