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Question

Cost types in work task in service management

  • November 7, 2022
  • 2 replies
  • 148 views

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How can I fill different cost types under a work task service in FSM module. For many cost types, it says “registration is not allowed”, seems it has certain criteria to meet. 

 

2 replies

  • Superhero (Employee)
  • November 7, 2022

How can I fill different cost types under a work task service in FSM module. For many cost types, it says “registration is not allowed”, seems it has certain criteria to meet. 

 

Lines with cost type Material are created when you issue material.

Personnel lines are created when you report time, either in the Time Reports tab or through the Report Time option in Work Task - Execution And Reporting.

External and Expenses can be reported through a manual transaction through the header in Work Task - Execution And Reporting.

Tools/Equipment is created when you report time for a tool/equipment.


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  • Sidekick (Customer)
  • November 11, 2022

This is really helpful but I wondered why tools/equipment entry & Material entry did not get created even when I entered tool time & issues a material.