Question

CO Customer Warranty on Serial Object structure

  • 23 May 2023
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Hi ALl,

 

I created a part with a DOP Structure that is 3 levels (top part - 2 sub parts - 1 of those subparts consist out of 2 other components). All of these are serialized parts.

I sold the part on a CO line and used ‘Create SM object’, ‘Superior SM object ID’ to create the Serial Object structure, and I used Customer warranty on the top part. After Delivery the Equipment structure is created, all 5 Part serials were Serial objects and received ‘Location’, ‘Belongs to Object Id’, ‘Party’, etc...

 

What I noticed is that the Customer Warranty is also copied to the 2 sub parts, but not to the 2 components on the lowest levels. Why is that? Why is the warranty only copied 1 level down, and not 2 levels down? These are also subcomponents that would benefit from the same warranty deal, right?

 

Best Regards

Roel

 


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