Question

Cancel or delete a task

  • 12 September 2023
  • 3 replies
  • 39 views

Userlevel 3
Badge +11

I am trying to delete or cancel a task that is MWO transferred but it shows me error saying “Task is transferred to mobile”, how can I do this? 

When I try to delete the demand, it shows this

When I cancel the task, it shows this

 


3 replies

Userlevel 6
Badge +18

Have you checked

IFS Cloud22R1 - MWO: Cancel a Work Order transferred to mobile from IFS Cloud Aurena client | IFS Community or

Task demand deletion gives error--MWO transferred | IFS Community ?

 

Userlevel 3
Badge +11

Yes checked both of them but could not find any option.

One link says that till assignment is in work started, you can cancel but I am not sure what state was it in & the assignment is now cancelled (so cant check from MWO now) but task is not getting cancelled/deleted.

Other link says that task can be cancelled but not deleted but I am unable to even cancel that.

Userlevel 3
Badge +11

or how can I set “Exclude from scheduling property” of tasks so that at least they don’t appear on Dispatch console. The user gets confused when he sees such tasks on DC.

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