Question

Best Practice Use of Symptom, Discover, Cause fields

  • 26 February 2024
  • 4 replies
  • 34 views

Userlevel 2
Badge +5

Has anyone defined a Best Practice to follow when using the Symptom, Discover and Cause fields?


4 replies

Userlevel 6
Badge +26

Hi @Melissa Bell 

What exactly are you looking for? Your question is a bit vague.

Cheers!

Userlevel 2
Badge +5

I have a customer who is looking for us to provide ‘best practice’ for these fields and the best way to utilize them in IFS Cloud.

Userlevel 6
Badge +18

There is a section in IFS Cloud - Next-Generation Service Management demystified (23R2) | IFS Community that explains SFM in general. If you google FRACAS, FMEA, and RCM you should get lots of best practices.

Userlevel 2
Badge +5

Thank you!  

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