Question

Best Practice Use of Symptom, Discover, Cause fields

+5

Has anyone defined a Best Practice to follow when using the Symptom, Discover and Cause fields?

+28

Hi @Melissa Bell

What exactly are you looking for? Your question is a bit vague.

Cheers!

+5

I have a customer who is looking for us to provide ‘best practice’ for these fields and the best way to utilize them in IFS Cloud.

+25

There is a section in IFS Cloud - Next-Generation Service Management demystified (23R2) | IFS Community that explains SFM in general. If you google FRACAS, FMEA, and RCM you should get lots of best practices.

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.

+5

Thank you!

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