Question

Application windows are missing in the Default organization which are, Applications, Connections, System Diagram, Managed Organization.


Userlevel 4
Badge +9


The issue is there for the administrator of the default organization. I have tried log into the application from the administrator user and add the relevant views for the missing windows under the permissions from Administrator > Organization > Users > Permissions. But the relevant views were not available under the permissions. 


Could you please let me know how the screen permissions can be granted in a similar instance where the views are not available for the administrator for the default organization.
 


6 replies

Userlevel 6
Badge +21

Hi Kalana,

Seems like System parameters of Child organization has imported to Default organization. That’s why the mentioned screens are missing.

Regards,

Sajith

Userlevel 6
Badge +23

Hi Kalana,

you should find the permissions for those views under Root > SWB > AdministrationWorkspace:

 

 

Best regards

Roman

Userlevel 4
Badge +9

Hi Kalana,

Seems like System parameters of Child organization has imported to Default organization. That’s why the mentioned screens are missing.

Regards,

Sajith

Hi Sajith,

It seems that this is what have happened exactly. Any hint on how this can be fixed?

Regards,

Kalana.

Userlevel 4
Badge +9

Hi Kalana,

you should find the permissions for those views under Root > SWB > AdministrationWorkspace:

 

 

Best regards

Roman

Hi Roman,

The issue is that those views are not available under the AdministrationWorkspace.

Best Regards,

Kalana. 

Userlevel 6
Badge +21

Hi Kalana,

If they have enabled Timetables, you can take a System Snapshot prior to this issue occurred and import it. 

Otherwise, only option is to build it from scratch and use Child org exports (Child System Param, ARP) to retain the data.

Another possible option is import Default org system parameters of  Pre Prod to Test. But you need to be careful not to import the Pre Prod license data to Test. Also, you might need to add the Test Child Org License once.

Regards,

Sajith

Userlevel 1
Badge +6

Hi Kalana, 

Access the PSO database and update it via SQL, the parameter that Roman pointed out.

 

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