Question

After the PSO upgrade to 6.11 the dataset switching is not working

  • 22 March 2023
  • 3 replies
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Userlevel 3
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After the PSO upgrade to 6.11 the dataset switching is not working. In the scheduling workspace if we are trying to switch the dataset from TDC01 to TDC02 or vice versa, it is giving an error "An error occurred on the server.
Server error. if this recurs please consult your administrator. (code 1)".


3 replies

Userlevel 7

Do you have any further details in the event log? Which exact version have you installed?

Userlevel 3
Badge +7

Hi,

We are getting the below error in PSO event log. Product Version: PSO 6.11.0.7

System.ArgumentException: An item with the same key has already been added. Key: address_line1 at System.Collections.Generic.Dictionary`2.TryInsert(TKey key, TValue value, InsertionBehavior behavior) at SchedulingService.DataAdapters.ExtraDataProvider.GetRowExtraDataFields(String rowId, DataRow drBaseRow, dsScheduleData dsSchedule, HashSet`1 setAdditionalColumnsToGet, Dictionary`2 dicExtraTableDataByObject) at SchedulingService.Mapping.MappingScheduleItems.MapLocation(LocationRow drLocation, dsS

Userlevel 7

Looks like a data issue, where address_line1 is sent twice. I suggest you raise a support case unless you can find an obvious reason.

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