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Question

Add signature as task attachment

  • April 15, 2024
  • 5 replies
  • 66 views

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When we add signatures from the ‘DebriefReview’ screen, the signature is saved as an attachment. How can we save it to the task it was created from?

5 replies

shalikakk
Hero (Employee)
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  • Hero (Employee)
  • April 15, 2024

Hi,
use the “Tech_signature _id” field of the task to link the attachment to the task.

 


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  • Author
  • Sidekick (Partner)
  • April 16, 2024

@shalikakk When adding new signatures, the ‘tech_signature_id’ field is not populated. Any way to connect task/task_attachment with attachment? any references


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  • Sidekick (Customer)
  • March 4, 2026

@shalikakk When adding new signatures, the ‘tech_signature_id’ field is not populated. Any way to connect task/task_attachment with attachment? any references

Hi ​@SuryaSen where you able to get this working?


shalikakk
Hero (Employee)
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  • Hero (Employee)
  • March 4, 2026

@shalikakk When adding new signatures, the ‘tech_signature_id’ field is not populated. Any way to connect task/task_attachment with attachment? any references

Hi ​@SuryaSen where you able to get this working?

Hi Drooji,

There was an issue related to linking the technician’s signature to the task on the Debrief Review screen. This issue was fixed after FSM version 6.27.

Thanks.


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  • Sidekick (Customer)
  • March 9, 2026

Hi ​@shalikakk 

 

We are using update 32, but the attachment is not added to the task_attachment table. 
Only to the attachment table.

Regards,