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Question

View Command Availability and Access via Export License

  • August 1, 2025
  • 3 replies
  • 40 views

matt.watters
Ultimate Hero (Partner)
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24.2.6

I have an approved Export License for which I have defined View Access rights for a specific user. This user has been granted Documentation Access in Export Control Authorizations. This user is not a Document Administrator nor is this user listed on the Access tab of the document revision.

The released document revision (a pdf file) is Export Controlled with Access rights via Export License = YES and is attached to the Export License.

This user can view the document through the Attachments panel on the Export License.


BUT

This user does not have the View Document command available at the Document Revision.

Could this be a bug, as the View command was visible in EE.

3 replies

MikeCH
Hero (Employee)
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  • Hero (Employee)
  • 166 replies
  • August 7, 2025

Hi ​@matt.watters,

What exactly did you set for this and where?

The released document revision (a pdf file) is Export Controlled with Access rights via Export License = YES and is attached to the Export License.


matt.watters
Ultimate Hero (Partner)
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  • Author
  • Ultimate Hero (Partner)
  • 699 replies
  • August 7, 2025

@MikeCH 

 


MikeCH
Hero (Employee)
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  • Hero (Employee)
  • 166 replies
  • August 7, 2025

I think this is a bug. Because I would now assume that this user should also be listed here with the authorisation source “Export Control” or something like that. It is best to open a support ticket.