Have the users been granted View access to this document revision record, document number 1004217? Often default access levels are granted thru an Access Template defined explicitly for a Document Class but can be granted/removed on an as-needed basis.
Have the users been granted View access to this document revision record, document number 1004217? Often default access levels are granted thru an Access Template defined explicitly for a Document Class but can be granted/removed on an as-needed basis.
Yes. And considering that the Download icon is also not visible, the missing View access (or higher) is probably what is missing.
Also, the Eye icon will not be available for all file formats. It’s basically working for PDF files, plain text files (those you open in Notepad in Windows), image files, audio files and video files.