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Server Error in Document Revision and Document Revisions page in App10 Aurena


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When user click to Document Revision or Document Revision, will get Server Error in App10 Aurena

Other Pages of Doc Man can show data

 

 

6 replies

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  • Hero (Employee)
  • 76 replies
  • April 9, 2025

@RacRungtM this is not re-creatable in our latest APP10 aurena client. you could try and see whether unified support to get help if there is already a fix done in this area in an earlier update or check whether its due some other issue.


Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2875 replies
  • April 9, 2025

@RacRungtM 

Perhaps someone deployed something that breaks that page? If you check under Devtools / Network you might see the request and some error details there.


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  • Author
  • Do Gooder (Partner)
  • 9 replies
  • April 9, 2025

Dear Mathias

Thanks for your guide. I already asked my technical to check it.

Rungtip M.

 


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  • Do Gooder (Partner)
  • 4 replies
  • April 11, 2025

Hi ​@Mathias Dahl ​and ​@diwelk 

Here is error message that we get from debug.

{"error":{"code":"MI_RETRIEVAL_ERROR","message":"An error occurred in the OData Provider while retrieving metadata."}}

Url: https://server:port/main/ifsapplications/projection/v1/DocumentRevisionHandling.svc/DocIssueSet?$select=DocClass,DocNo,DocRev,DocSheet,Objstate,Title,RestrictedAccessBool,Structure,DocResSignName,DocRespSign,AllowUpdCommentRelDoc,ApprovalUpdate,UsedAsFileTemplate,IsLatestRev,ReleaseOnSave,DistributeOnSave,FormatSize,LanguageCode,ReasonForIssue,DocRevText,Info,DtDocRev,DtReleased,DtObsolete,DtChg,UserSign,DtCre,UserCreated,CheckedOutDate,CheckedOutBy,Correspondent,PartyType,Attention,LetterDate,CloseBy,Reference,DocPostType,DocArchNo,DocArchStatus,LuName,KeyRef,EditAccess,IsAccessOwner,DocRespDept,DocStatus,OriginalCreator,OriginalCreationDate,ProfileId,DaysExpired,RemainingDays,Scale,DtPlannedStart,DtPlannedFinish,DtActualFinish,DocType,CheckedInDate,FileType,CheckedOutSign,CheckedInSign,CommentFileStatus,CommentFileStatusDb,NoOfSheets,NextDocSheet,SheetOrder,Description1,Description2,Description3,Description4,Description5,Description6,DfsDocViewAccess,PartyTypeDb,NameFileUsing,UserAccess,ViewFileName,CurrentUser,ViewFileExtension,AppStepsExists,RedlineFileStatus,ExistApprovalRouting,NewRevPossible,EdmDbState,RevNo,NumberOfParentDocuments,Objgrants,BookingList,Id1,Id2,DeletePrevObjCon,PartyTypeLuName,PartyTypeKeyRef,luname,keyref&$expand=DocClassRef($select=DocName,Objgrants,luname,keyref),EdmFileRef($select=FileType,Objstate,CheckedInDate,Objgrants,luname,keyref),FormatSizeNewRef($select=Description,luname,keyref),LanguageCodeRef($select=Description,Objgrants,luname,keyref),ReasonForIssueRef($select=Description,luname,keyref),DocNoRef($select=RepArchDelObsRevs,RepArchNoDelOnParChg,RepArchSetPrevObs,Objgrants,luname,keyref)&$skip=0&$top=25

Date = 2025-04-11T07:50:13.915Z
Client version = 10.6.63.0

 

Best Regards,

/Somkit

 


Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2875 replies
  • April 11, 2025

It's impossible to say what the problem is. It's not an error you should get in a standard IFS installation - are there any customizations or configurations in the Docman area?


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  • Do Gooder (Partner)
  • 4 replies
  • April 11, 2025

Hi ​@Mathias Dahl  

No have customization in the Docman area, so I will compare the STD source code between UPD6 and other UPD..

Best Regards,

/Somkit 


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