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Question

PDF preview gives a blank screen

  • May 6, 2024
  • 1 reply
  • 117 views

GISANCAR
Sidekick (Customer)
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Preview of pdf documents gives an blank page for some documents. In this case from function ‘Non conformance report’

You need to press the left arrow, multiple times, in order to bring the document up. Downloading the document and opening it works, but requires more steps.

Preview works for some documents, but not all...

IFS Aurena Extension is installed, acrobat extension also installed.

Does anyone has any suggestions on what might be missing or wrong with these documents?

1 reply

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  • Hero (Employee)
  • 101 replies
  • May 6, 2024

@GISANCAR the issue with document preview in the attachment panel was there for any document and was fixed in 24R1 track.