Hi,
Recently we had a customer where documents in the document_ticket_temp path are getting piled up drastically. These files are not with the usual file naming format. But formed with different characters.
Ex:
9fa28a97-0248-4d49-8c1a-d91d04a38cc2 with type “File”.
These files are not getting deleted, but daily hundreds of these types of files are accumulating.
Unfortunately, still we were not able to find from where these files are coming.
- We checked ‘Application Messages’ at the same time that the documents are getting generated inside the Temp path.
- Then checked whether any integrations are dealing with this. No clue for this was found.
- Took an IFS_HOME dump to see whether we would get any help.
Has any of you experienced these types of issues, where “9fa28a97-0248-4d49-8c1a-d91d04a38cc2” randomly named files are getting generated but not getting deleted inside the document_ticket_temp_path?
Is there any way that we could analyze the IFS_HOME (IFS_dump) of the customer to recognize these files and where they are getting generated?
Any direction to analyze this is highly appreciated.
Regars,
Hiroshi