Skip to main content
Question

Error while opening Document

  • April 12, 2022
  • 5 replies
  • 178 views

Forum|alt.badge.img+4

Hi All,

I am getting attached error while opening the document. I request any of you to suggest on the issue as this is urgent. 

 

Thanks in advance!

5 replies

Forum|alt.badge.img+15
  • Superhero (Employee)
  • 180 replies
  • April 12, 2022

 @Pushpalatha 

kindly try out below options:

 

I think the docman dll’s are not downloaded properly. Did you try closing the IEE and open it again.

Try it on a different machine with correct .NEt framwork versions installed. 

Go to document revision window do you see dll files are getting downloaded. small dialog box in your right bottom screen. 

do a click once cache clear

https://social.msdn.microsoft.com/Forums/windows/en-US/c554c98c-f87b-4e51-ba08-5e5a514e5d3b/clear-clickonce-temporary-files?forum=winformssetup


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2903 replies
  • April 12, 2022

From where do you open the document? As @Sahan Udana says, it looks like the Docman DLL is missing. Is Docman properly included in the build?

 


Forum|alt.badge.img+4
  • Author
  • Do Gooder
  • 3 replies
  • April 12, 2022

@Mathias Dahl 

Yes application was accessible till last sunday and DLL’s were properly included. I am trying to open the document from screen Prepare Work Order. When i try to navigate between tabs also am getting same error. 


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2903 replies
  • April 12, 2022

Okay, thanks! I cannot say what has gone wrong I'm afraid. Someone, or something, has managed to make one or more dll files missing.


Forum|alt.badge.img+15
  • Superhero (Employee)
  • 180 replies
  • April 13, 2022

Hi,

Did a recent a delivery/installation done to this environment? There were some situations in the past  the dll may got corrupted during the installation. 

 

regards,

Sahan