Hi ​@MARL 

Please find the attached link for community question.
Refer below link for a more detailed explanation.

Hope this helps!

Best Regards,
Roshan

Is this perhaps a Remote deployed environment? The esign solution only works with IFS-managed Cloud deployments right now.

Hi Mathias, yes this regards a partner (Addovation inhouse DB) but I can find a customer owned environment. Its just for testing purposes. 

Then you have the answer - an in-house environment = Remote deployment. It should work in a Demo Studio environment though, if you have access to one of those.

Spot on - I have access to the Demo environments, thanks for the tip.