Skip to main content

Hi,

we have one page word files. When we approve this document, we are taking a mistake 

“something went wrong in the call the application server when trying to get the file size” 

how can I fix it ?

 

 

 

 

Might be a bug, but not sure. Which document repository type are you using for those documents? Database, FTP, or Shared?

Also, there is a setting that controls where we will check the file size before we allow approving a document - if you don't need it you can turn it off.

 


This is the setting I mentioned above:

 


I use Shared type. 

 

 


Does edit and check in work without any problems? Also, do you need that setting turned on? I don't think many customers actually need it.


Reply