Hi,
we have one page word files. When we approve this document, we are taking a mistake
“something went wrong in the call the application server when trying to get the file size”
how can I fix it ?
+32Might be a bug, but not sure. Which document repository type are you using for those documents? Database, FTP, or Shared?
Also, there is a setting that controls where we will check the file size before we allow approving a document - if you don't need it you can turn it off.
+32This is the setting I mentioned above:
+32Does edit and check in work without any problems? Also, do you need that setting turned on? I don't think many customers actually need it.
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