Question

Document management doesn’t seem to be activated

  • 24 September 2021
  • 5 replies
  • 353 views

Userlevel 5
Badge +9

Hi All,

Document management doesn’t seem to be activated even after setting the object connections and permissions. All the users are facing this issue. The issue persists even with IFSAPP login. This issue is with other windows as well. We can’t attach any documents to any window. What might be the issue for this?

Thanks & Best Regards,

Nipun


5 replies

Userlevel 6
Badge +15

Hi Nipun, please check whether you can get any help from below previously answered questions about setting up object connections and permissions.

 

 

Check the last answer in the 2nd post.

Userlevel 5
Badge +9

Hi Nipun, please check whether you can get any help from below previously answered questions about setting up object connections and permissions.

 

 

Check the last answer in the 2nd post.

Hi Manoj,

Thanks for the information. I have checked the post and suggest the steps to the customer. All the data have been set accordingly. But didn’t resolve the problem. 

 

Thanks & Best Regards,

Nipun

Userlevel 5
Badge +9

Hi @Nipun Gunaratne 

Sometimes this may helpful

Regards
Shan

Userlevel 6
Badge +14

Hi @Nipun Gunaratne 

If the necessary permission is set and the attachment panel is enabled for LU from object connections, it should work correctly. When you say “Document management doesn’t seem to be activated” does that means you cannot get the attachment panel activated for documents or you cannot attach files from the document revision window as well?

BR,

Userlevel 5
Badge +9

Hi @Amila Samarasinghe ,

Attachment Panel is not activated on any window 

 

Best Regards,

Nipun

 

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