Solved

Document Management - Create New Document just hangs

  • 14 July 2023
  • 2 replies
  • 46 views

Badge +3

Afternoon all,

Creating new documents has suddenly stop working for us - I’m told it was working fine yesterday but today any attempt to create and attach a new document all system areas just hangs (below)

 

If I hover over the Stop button I can see this:

Very strange - our Test environment works fine still.

Does anyone know which Middleware Service this might be, or Batch Queue in IFS itself, that I can give a kick to solve this ?

Apps9 by the way.

Regards,

Liam

icon

Best answer by COBLOD 17 July 2023, 16:01

View original

2 replies

Badge +3

This is now resolved - we restarted our DB and MW servers over the weekend (unable to do so during the week) and this fixed Doc Management.

 

Userlevel 7
Badge +30

Thanks for reporting back here.

Reply