Skip to main content
Question

Document management change repository from Database to FTP Apps 09

  • January 2, 2026
  • 0 replies
  • 25 views

Hi,
I am facing an issue when moving files from Database to FTP. Currently we are using APP 09 UPD 08.  Below are the steps I’ve followed,

  1. I have two repositories: TEST_DB and TEST_FTP. The TEST_DB is of the ‘database’ repository type and is set to the usable state, while TEST_FTP is of the ‘FTP’ repository type and is set to the generating state.

     

  1. I have configured the FTP details under Repository Address and User, and I have also created a document class on the FTP server with the exact name that I am going to use to move the files.
  2. First, I selected the relevant repository IDs. However, when I clicked Next, the document classes were not listed. So, I manually entered the document class name once and also tried skipping this step. 
     

    1. In Step 4, I see a dialog box that says “Moving files 0 of 0.”

      I already have a document uploaded in the relevant document class, but it still shows “Moving files 0 of 0.” (But moving from FTP to Database works fine.)
      Could someone please help to resolve this issue?

      Thank You
      Sandrin