Skip to main content
Solved

Document Embedded PDFs

  • October 27, 2022
  • 3 replies
  • 93 views

Forum|alt.badge.img+10

I have a user who can download and view a word document, but cannot open the embedded PDFs in the document.  He does have view and edit access to the document class….

I can both download, view, and open the embedded PDFs so it is not the document…

I am stumped….anyone have suggestions on what to try?

We are using Apps10 upd.14

IEE

Best answer by ShawnBerk

It isn’t an IFS or Doc Man problem, it is a PC / Application difference.

Do a search on the internet, there are several people with the same problem.

This one is the only one I found solved though.

https://community.spiceworks.com/topic/2154923-can-t-open-an-embedded-pdf-in-word-2016

 

3 replies

Forum|alt.badge.img+28
  • Superhero (Customer)
  • 1482 replies
  • Answer
  • October 27, 2022

It isn’t an IFS or Doc Man problem, it is a PC / Application difference.

Do a search on the internet, there are several people with the same problem.

This one is the only one I found solved though.

https://community.spiceworks.com/topic/2154923-can-t-open-an-embedded-pdf-in-word-2016

 


Forum|alt.badge.img+10
  • Author
  • Hero (Customer)
  • 63 replies
  • October 29, 2022

@ShawnBerk 

Verified it was not an IFS issue by logging in as the user on a different computer.

He uses o365 and is on the latest update….

But def not an IFS Issue.


Forum|alt.badge.img+10
  • Author
  • Hero (Customer)
  • 63 replies
  • November 11, 2022

OK, we found the problem.

The user uses o365 version of office.

this checkbox needs to be checked…