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Document Embedded PDFs

  • Oct 27, 2022 1:59 PM UTC
  • 3 replies
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I have a user who can download and view a word document, but cannot open the embedded PDFs in the document.  He does have view and edit access to the document class….

I can both download, view, and open the embedded PDFs so it is not the document…

I am stumped….anyone have suggestions on what to try?

We are using Apps10 upd.14

IEE

Best answer by ShawnBerk

It isn’t an IFS or Doc Man problem, it is a PC / Application difference.

Do a search on the internet, there are several people with the same problem.

This one is the only one I found solved though.

https://community.spiceworks.com/topic/2154923-can-t-open-an-embedded-pdf-in-word-2016

 

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  • Superhero (Customer)
  • Answer
  • Oct 27, 2022 2:43 PM UTC

It isn’t an IFS or Doc Man problem, it is a PC / Application difference.

Do a search on the internet, there are several people with the same problem.

This one is the only one I found solved though.

https://community.spiceworks.com/topic/2154923-can-t-open-an-embedded-pdf-in-word-2016

 


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  • Author
  • Hero (Customer)
  • Oct 29, 2022 2:34 PM UTC

@ShawnBerk 

Verified it was not an IFS issue by logging in as the user on a different computer.

He uses o365 and is on the latest update….

But def not an IFS Issue.


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  • Author
  • Hero (Customer)
  • Nov 11, 2022 1:54 PM UTC

OK, we found the problem.

The user uses o365 version of office.

this checkbox needs to be checked…