Hi,
I have question about Document Defoult per Object
How to define a document class so that it’s dependent on the Case Issue?
Document Defaults per Object - New Case Issue
Userlevel 7
+31
I think the only place we use that feature is when you have the object (a case, in your scenario) on the page and use Attachments / Documents to create the document. It will probably not work in that assistant.
+5
Thank you for your answer. This isn’t good news.
The call center deals different topics. It’s worth being able to choose the document class at the asiistant level.
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