Question

Document Class In Aurena Not allowing view access

  • 10 November 2022
  • 1 reply
  • 81 views

Userlevel 2
Badge +6

We have implemented several new document classes and moved a bunch of user’s to Aurena Client

We are finding that our new document classes don’t allow anyone except the user that uploads the document attachment the ability to view the document.

We are in the Change Request and the new document class can’t be viewed but the old one can.

This is a new user and has not been placed in any specific user groups to get access to either document class.  Please help.


1 reply

Userlevel 7
Badge +30

It sounds like you have not defined any persons or person groups in the access template for the new document class.

 

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