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Question

document attachment options greayed out in Jttask screen

  • October 4, 2022
  • 3 replies
  • 70 views

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Hi,

The attachment section the New and Attach options are greyed out for Jttask screen even if the setup is available in object connection.

 

is there any other thing we need to consider to make it work ?

 

tried refreshing cache also doesn’t seems to work.

App version  - IFS10

any lead will really appreciated. :)

 

Thanks in Advance

Amitesh

3 replies

Dilini Arandara
Superhero (Employee)
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  • Superhero (Employee)
  • 120 replies
  • October 4, 2022

Hi,

Please check object connection transformations set up for JtTask . The value we set up for the column “Editable” also have an effect on whether it allows to add new connections or not from the relevant LU.


Mayura Wasantha
Superhero (Employee)
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  • Superhero (Employee)
  • 504 replies
  • October 4, 2022

Yes it can most possibly be a Object Connection Transformation rule, JtTask  is being set as Target & Editable value is “None”. Could you check that ?


Link
Superhero (Customer)
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  • Superhero (Customer)
  • 1265 replies
  • October 4, 2022

Hi @Amitesh_IFS 

I recommend you to check the activities in permission sets: