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Question

DocMan related error message when creating an AFP Invoice

  • February 7, 2025
  • 7 replies
  • 41 views

Tharanga Ishara
Sidekick (Employee)
Forum|alt.badge.img+5

I get the following error when I create an invoice from an Application for Payments (AFP).

 

 

Notes:

  1. I have a Person connected to my user.
  2. I do not see any report rules connected to this (as per what I have noticed).

 

How to get this solved ?

Thank you !

7 replies

Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2840 replies
  • February 11, 2025

It's hard to say without a database trace / call stack. The error can come from either approval routing or the document access areas. Both uses person ID or person group, and here both are missing, for some reason. Some setup around invoicing and Docman might be missing, but I cannot say what it is. You need to get help seeing what database call produces that error.

 


Tharanga Ishara
Sidekick (Employee)
Forum|alt.badge.img+5
  • Author
  • Sidekick (Employee)
  • 14 replies
  • February 11, 2025

Thank you for the reply !
Tracing is not always possible in a database due to controls around. If the reason for the error cannot be found functionally its obvious that you must debug.


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2840 replies
  • February 11, 2025

It's much harder (more testing, more guessing) to find the reason functionality.

 


Tharanga Ishara
Sidekick (Employee)
Forum|alt.badge.img+5
  • Author
  • Sidekick (Employee)
  • 14 replies
  • February 11, 2025

Debugging of course is easy provided that you are allowed in the database. Let me see what I can do, Thanks !


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2840 replies
  • February 11, 2025

@Tharanga Ishara 

Well, that helps even more. But just getting the database trace/log in the client would help. Can't you enable that?

 


Tharanga Ishara
Sidekick (Employee)
Forum|alt.badge.img+5
  • Author
  • Sidekick (Employee)
  • 14 replies
  • February 11, 2025

I will check whether its possible, thanks !


Tharanga Ishara
Sidekick (Employee)
Forum|alt.badge.img+5
  • Author
  • Sidekick (Employee)
  • 14 replies
  • February 11, 2025

If I manage to get it, will you be able to analyze it and help :)?


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