Question

DOCMAN - Multiple Digital Signatures

  • 3 August 2023
  • 6 replies
  • 120 views
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Hello,

I was able to sign the pdf document by approving the document via IFS CLOUD 23R1. I used self signed created within IFS in Keystores. I need to send the document to an employee by email and then let him sign on it. Is this a possible functionality?

I tried to sign on the downloaded pdf using adobe to emulate above scenario. But I was not able to sign on it. Is it because it is already digitally signed?

Or could it be related to keystores? Earlier I got an error saying it is not valid but then I used a valid certificate and could get rid of that error. But still signing was not available to me. I also tried to save a copy and sign, did not work.

Also, after go-live should I replace certificate in the keystore with one that is issued by a trusted CA and has a chain to a Root CA? My major concern is how to enable employee to sign on this document?

 @Mathias Dahl  Appreciate if you could share your thoughts. Thanks in advance!

 

6 replies

Mathias Dahl
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Hi,

Firstly, I'm impressed you got that to work at all 🙂 The thing is that this support is lacking right now, because of a limitation in IFS Connect. So, and you probably know this, you cannot have per-user certificates used for signing right now, you can only sign with the certificate connected to the IFS Connect user.

At any rate, about this:

I was able to sign the pdf document by approving the document via IFS CLOUD 23R1. I used self signed created within IFS in Keystores. I need to send the document to an employee by email and then let him sign on it. Is this a possible functionality?

I tried to sign on the downloaded pdf using adobe to emulate above scenario. But I was not able to sign on it. Is it because it is already digitally signed?

When you add a signature to a PDF file, you have the option to close it for further signatures. That's called "certify", and you can read about it here:

https://docs.ifs.com/techdocs/23r1/070_remote_deploy/400_installation_options/130_add-on_cmp/docman/digital_signatures/#sign_vs_certify

Could it be that you did that and it is what stops the user from signing it too?
 

/Mathias
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Hi @Mathias Dahl

Do you know if/when the restriction in IFS Connect will be sorted? We do have some interest for it internally, are most likely not going live before 24R1 or 24R2 are released. 

Bjørn T. Hetland
Mathias Dahl
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I don't know, sorry. We have another solution in progress though, integrating with a third party esign provider. 

What's your exact use case?

 

/Mathias
ctaylor56
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I don't know, sorry. We have another solution in progress though, integrating with a third party esign provider. 

What's your exact use case?

 

@Mathias Dahl , when will this new functionality of integrating with a 3rd party eSign provider be available?

Don't Count the Days, Make the Days Count
Mathias Dahl
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Userlevel 7
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I don't know, sorry. We have another solution in progress though, integrating with a third party esign provider. 

What's your exact use case?

 

@Mathias Dahl , when will this new functionality of integrating with a 3rd party eSign provider be available?

Perhaps you can tell us now 🙂 

/Mathias
ctaylor56
Rank
Userlevel 5
Badge +14

I don't know, sorry. We have another solution in progress though, integrating with a third party esign provider. 

What's your exact use case?

 

@Mathias Dahl , when will this new functionality of integrating with a 3rd party eSign provider be available?

Perhaps you can tell us now 🙂 

This can now be found in 23R2 with the new E-Signature integration.  Thanks @Mathias Dahl 

 

 

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Don't Count the Days, Make the Days Count

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