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Aurena B2b document issue

  • January 20, 2025
  • 4 replies
  • 68 views

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PDF Documents uploaded in Aurena are not visible in B2B screen for suppiler( suppiler is defined in the B2B supplier screen).


Is there any thing need to be done from permission set?

 

Aurena Screen:

 

B2B screen:

 

Best answer by Thilini Kumarasinghe

Hi ​@HEMA G A 

Can you please check whether the document class of that particular document is  a B2B document class? Also, please check whether the contractor has access to the document class / document revision. Additionally check the status of the document revisions - is it released or ?

 

 

 

Best Regards,

Thilini

4 replies

Thilini Kumarasinghe
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 370 replies
  • Answer
  • January 20, 2025

Hi ​@HEMA G A 

Can you please check whether the document class of that particular document is  a B2B document class? Also, please check whether the contractor has access to the document class / document revision. Additionally check the status of the document revisions - is it released or ?

 

 

 

Best Regards,

Thilini


Asitha Rajapaksha
Hero (Employee)
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 ​@Thilini Kumarasinghe  is correct only released documents in a B2B document class would show up in the B2B in addition to having access for that document.

This is so customers can ensure internal documents(based on the document class) or any documents that are yet to be released would not show up in the B2B side


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  • Author
  • Do Gooder (Partner)
  • 1 reply
  • January 22, 2025

Hi ​@Thilini Kumarasinghe,

 

Thanks for the solution🙂.


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  • Do Gooder (Partner)
  • 1 reply
  • January 22, 2025

Hi ​@Thilini Kumarasinghe,

The solution is working fine, If the user is not a part of supplier in the B2B supplier screen.


The solution is not working fine, If the user is a part of supplier in the B2B supplier screen. 
This solution should work even when the user is defined in the B2B supplier screen.