We are using approval process and even the user is added as a person to approve, the approval button is not enabled for the user.
I have verified their permissions and confirmed they match those of another user who can approve without issue.
Is there any basic data missing for this user?
This is in APP 9
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/9cda2743-6765-47d2-8813-1383d3e1e5fc.png)