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Question

Suggest different Sales Part Alternates based on Customer


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  • Sidekick (Customer)
  • 16 replies

Hello dear IFS Community,

 

I was wondering if there is a possibility to link a sales part to a customer. Our issue is as follows:

We are creating a new part number for an existing product that will be updated. Some companies have a very long and complex process of adding our new part number to their system and will therefore keep buying the old version for a while. 

 

Is there a way that we could sort of “phase out” the old Part number for most customers and still allow a few to order it? 

Our workaround would be to enter a “replacement part” in sales part and every time a customer has to order the older version we would have to manually remove and re-enter the replacement part. 

 

Any ideas are more than welcome! Thanks :)

OBS: We are on APPs10

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