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Question

Sleep customer?

  • May 9, 2022
  • 2 replies
  • 49 views

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Hi all,

Apps 10 upd 11 /& upd14.

There is a rmb on the customer screen to sleep.

What is the point of this button? i cant find any help docs on it.

All i can see it is doing is putting a session db lock on for 11 minutes which is most unhelpful.

 

 

 

2 replies

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  • Do Gooder (Employee)
  • May 11, 2022

Hello, could you post a screenshot with the RMB button please? Just went into a customer record to test this but unable to find the sleep button.


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  • Author
  • Do Gooder (Customer)
  • May 11, 2022

Apologies, someone had created a custom menu for this. No idea why