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Set user time zone

  • 24 March 2022
  • 2 replies
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Userlevel 2
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Dear All,

When user try to open Business Activities page, he/she always needs to choose time zone. We have one time zone added, but he needs to click it whenever he/she visits this page. 

Is there any way to set this global or permanently for user. 

 

 

 

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Best answer by Sashika Lakshan 31 March 2022, 07:50

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2 replies

Userlevel 5
Badge +7

Dear @dszyman

In Aurena, even when a Time Zone Code is set in “Business Activity Time Zone per User”, when you navigate to Business Activity window “Set User Time Zone” is shown.

The reason for this is in the basic data Business Activity Time Zone per User, there is a check box “Notify Change” which in IEE will give the user a notification if the computer time zone has been changed. If computer time zone has changed. (Ex: if you travelled to another country) you might also have to change time zone for business activities.


In the Aurena framework there is no support for this kind of notifications. Instead, the user has to manually change the time zone. Normally end users do not have access to the basic data pages like BA Time Zone per User, hence the Set User Time Zone command in the Business Activity page is available even if time zone has been defined.


However, if you delete the Command Group for “Set User Time Zone” from Page Designer of Business Activity window. Once the change is saved and published, you’ll not see the “Set User Time Zone” button. This is due to a limitation in the page designer so nothing to correct from CRM side.

 

 How to delete command group for “Set user time”

  1. Navigate to the Page Designer field in Business Activities window

 

         2. Delete Set user Time zone from the prompt

  1. Once you delete the record, you’ll no longer see the Set user time zone field in Business Activities window (Make sure to save and publish the record)

 

Hope this helps. 

Userlevel 2
Badge +3

@Sashika Lakshan thanks for your answer. I was wondering if removal would be safe :)