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Question

Sales Quotation Lines List of Values Not Showing

  • Oct 31, 2023 9:32 AM UTC
  • 7 replies
  • 170 views

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When I select this particular customer for the sales Quotation, I do not get any list of values to show up when I choose the option. The resulting window has no items.

Other customers are okay. I can’t seem to figure out the linkage as to why the dlgDynamicLov isn’t loading.

Thank you.

7 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Oct 31, 2023 9:44 AM UTC

@mpmysight silly question, but here it goes. Do you have any active sales parts defined on that Site?


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  • Author
  • Do Gooder
  • Oct 31, 2023 10:48 AM UTC

@Marcel.Ausan yes I do


matt.watters
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Oct 31, 2023 10:59 AM UTC

Your LOV dialog for Sales Part No looks different from standard. This is in Apps10, and Customer Id, Contract, Catalog, etc. are not attributes in the LOV dialog.

 


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  • Author
  • Do Gooder
  • Oct 31, 2023 11:17 AM UTC

@matt.watters am on Apps 9.
There must be something I am missing. Other [sampled] customers’ LOV shows just fine. This one in particular is not showing.


matt.watters
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Oct 31, 2023 12:09 PM UTC

For this Customer, are there Sales Parts that have all of the attributes visible in the LOV dialog, i.e., Sales Part records exist that have a Customer Id, Contract number, Catalog number, etc.? The LOV can only display records that have values for these attributes.


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  • Author
  • Do Gooder
  • Oct 31, 2023 1:17 PM UTC

All the Sales Parts have the above listed attributes. And they are available for customers. This particular one just doesn’t display the LOV


PRODQ
Superhero (Customer)
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  • Superhero (Customer)
  • Nov 2, 2023 5:56 PM UTC

I’m sure you will have checked already...

  • Is your quotation raised on the same site the Parts are set up on?
  • Is the customer Active/not ‘Expired’?
  • Is there some Price List/Agreement in place for the customer that overrrides the Sales Parts but isn’t Activated/Released?

Linda