Skip to main content

On IFSApps9

 

We are trying to deliver an order line, but receiving the error Negative Amounts are not allowed. Our order does not have negative amounts. It’s a zero dollar order.

2 order lines

  • 1 Qty 17, Net Amount/Base: 29817.65
  • 2 Qty 2, Net Amount/Base: 3400

2 charge lines

  • -29,817.65 - Invoiced
  • -3400 - connected to Line 2, Del No. 1

When trying to Deliver with Differences, we are receiving the error: Negative Amounts are not Allowed.

 

Anyone able to provide me with where to look to find the negative amounts? Please help me find what we are missing.

  • There are no discounts on any lines
  • Line  does have a Staged Billing, but line 2 doesn’t

Total Gross incl Chrg/Curr:  0.00

 

We tried lowering the charge amount by 1 dollar - same error. 

Hi,

Probably error should be investigated technically. But, as per the amounts provided, you intend not to invoice anything to the customer (total amount = 0) by adding negative charge lines, right?

If so, I would use the discount instead charges and try.

What are you trying to deliver?. If first line charge is not connected to any line, then system will try to calculate the amount delivered with this full -29,817.65 charge amount plus the amount of quantity delivered.

Regards,

Pilar

Reply


Terms & ConditionsCookie settings