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Question

Migration of module -SCENTR to IFS Cloud

  • Jun 16, 2022 1:47 PM UTC
  • 2 replies
  • 79 views
Sidekick (Partner)
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Hi,

 

We are migrating data from Apps8-Support Issue (Module-SCENTR) to IFS Cloud. But in the IFS cloud we couldn't find the module-SCENTR and a page called ‘Support Issue'. Data is not there in the IFS cloud’s "Case Issue" either.

So we would like to know how the Module-SCENTR is mapped to the IFS Cloud.

 

Thank you and best regards,

Rashmika.

    2 replies

    Superhero (Employee)
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    • Pilar Franco
    • Superhero (Employee)
    • Jul 25, 2023 10:35 AM UTC

    Hi Rasmika,

    You can, perhaps, explore the options of Call Center (working with cases) or Contract Management with support agreements in IFS Cloud.

    Regards,

    Pilar

    TimJoaojS
    Sidekick (Partner)
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    • TimJoaojS
    • Sidekick (Partner)
    • Nov 16, 2023 10:11 AM UTC

    Hi,

    The Support Issue functionality will not exist on IFS Cloud? 

     

    Thanks,

    Joao

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