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Question

Incoming Customer Orders


COVJAMIEB
Hero (Partner)
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Hello All,

I am currently having issues with Automatic Approval of incoming customer orders in IFS Cloud.

I have the customer set to Auto approve,

 

I also have the site settings set along with additional message defaults for the customer,

 

Approval user set can manually approve the incoming orders in the system.

 

Any help would be appreciated,

Cheers,

Jamie

3 replies

COVJAMIEB
Hero (Partner)
Forum|alt.badge.img+11
  • Author
  • Hero (Partner)
  • 204 replies
  • June 20, 2024

For info - Current build is 23.1.5


Forum|alt.badge.img+3
  • Do Gooder (Customer)
  • 6 replies
  • September 25, 2024

Hi Jamie,

has the user for automatic approval also setup a Standard Coordinator in the mask Sites per User? If I remember right this is needed to create the CO out of the ICO.

Best regards,
Andreas


COVJAMIEB
Hero (Partner)
Forum|alt.badge.img+11
  • Author
  • Hero (Partner)
  • 204 replies
  • September 25, 2024

Apologies all. There was a piece of customisation that was causing problems. Turning this customisation all enabled the standard flow to work successful. 


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