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Incoming Customer Orders

  • Jun 20, 2024 8:40 AM UTC
  • 3 replies
  • 413 views
COVJAMIEB
Hero (Partner)
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Hello All,

I am currently having issues with Automatic Approval of incoming customer orders in IFS Cloud.

I have the customer set to Auto approve,

 

I also have the site settings set along with additional message defaults for the customer,

 

Approval user set can manually approve the incoming orders in the system.

 

Any help would be appreciated,

Cheers,

Jamie

Opinions are my own and not the views of my employer or IFS. Feel free to connect with me - https://www.linkedin.com/in/jamie-baird-29615591/

3 replies

COVJAMIEB
Hero (Partner)
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  • COVJAMIEB
  • Author
  • Hero (Partner)
  • Jun 20, 2024 8:41 AM UTC

For info - Current build is 23.1.5

Opinions are my own and not the views of my employer or IFS. Feel free to connect with me - https://www.linkedin.com/in/jamie-baird-29615591/
Do Gooder (Customer)
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  • lpktysack
  • Do Gooder (Customer)
  • Sep 25, 2024 12:15 PM UTC

Hi Jamie,

has the user for automatic approval also setup a Standard Coordinator in the mask Sites per User? If I remember right this is needed to create the CO out of the ICO.

Best regards,
Andreas

COVJAMIEB
Hero (Partner)
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  • COVJAMIEB
  • Author
  • Hero (Partner)
  • Sep 25, 2024 12:33 PM UTC

Apologies all. There was a piece of customisation that was causing problems. Turning this customisation all enabled the standard flow to work successful. 

Opinions are my own and not the views of my employer or IFS. Feel free to connect with me - https://www.linkedin.com/in/jamie-baird-29615591/
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