The Customer Hierarchy does an alpha-numeric sort at levels 1 and 2. However, from level 3 on there is no sort on the records that appear in the tree. That is compounded by the fact that it displays the standard 24 records at a time and you have to click show more repeatedly to make sure you can see all the unsorted records to find the one you need to work with (remove, move to another place in the hierarchy, etc.). Has anyone found a reasonable way to work around this?
We are having the same problem, using Cloud 24R2. Have a hierarchy with over 1,000 customers added, with the need to sometimes locate a specific customer within the tree to remove them. If there is no other way to remove customers from a hierarchy besides this impractical hunt-and-peck method, I suggest IFS needs to add filtering or at least some logical sorting to the “tree” structures.
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