Question

IFS 10 Discounts

  • 6 December 2022
  • 2 replies
  • 49 views

Userlevel 3
Badge +7

We swapped over to IFS 10 and are having an issue with our website orders. It seems that they are coming in now with a G type. Shortly after, another discount is added from our app owner account. The second discount is expected. The first one is not. Any ideas on where this could be coming from? 


2 replies

Userlevel 6
Badge +11

Hi,

A screenshot of your customer order line discount would be helpful.

Is the new discount added by appowner a manual discount line?

 

Asanka

Userlevel 7
Badge +20

@craryit ,

As a start, you can check on site relevant ;
 


Or customer record ;

 

 

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