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Question

IFS 10 Discounts

C
Sidekick (Customer)
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We swapped over to IFS 10 and are having an issue with our website orders. It seems that they are coming in now with a G type. Shortly after, another discount is added from our app owner account. The second discount is expected. The first one is not. Any ideas on where this could be coming from? 

A
Hero
Forum|alt.badge.img+11

Hi,

A screenshot of your customer order line discount would be helpful.

Is the new discount added by appowner a manual discount line?

 

Asanka

Asanka Garusinghe - https://www.linkedin.com/in/asanka-garusinghe-61634a64/
X
Superhero (Employee)
Forum|alt.badge.img+20

@craryit ,

As a start, you can check on site relevant ;
 


Or customer record ;

 

 

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