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Question

IFS 10 Discounts

  • December 6, 2022
  • 2 replies
  • 64 views

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We swapped over to IFS 10 and are having an issue with our website orders. It seems that they are coming in now with a G type. Shortly after, another discount is added from our app owner account. The second discount is expected. The first one is not. Any ideas on where this could be coming from? 

2 replies

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  • Hero (Partner)
  • December 9, 2022

Hi,

A screenshot of your customer order line discount would be helpful.

Is the new discount added by appowner a manual discount line?

 

Asanka


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  • Superhero (Employee)
  • December 11, 2022

@craryit ,

As a start, you can check on site relevant ;
 


Or customer record ;