Hello,
I am trying to invoice one order and I made already the pick up but now I want to Deliver the order and the option it’s not available.
Answer
I can not Deliver an order
Best answer by Susith Setunga
Hi
Just as i thought. You need to Go to the particular Shipment and perform the remaining of the order processing. (Complete shipment and Deliver the shipment)
After you deliver, you can go back to quick order flow and Invoice as usual
Please let me know if that works well
Regards
Susith
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+14Hi
Are you using the quick order flow? Check if this is connected to a shipment?
Can you attach a screenshot?
Regards
Susith
Hi,
Thanks for your help. This ir not my normal funcitions but people are on holidays and I really need to invoice. I made all the steps and this order is the only one with this problema. Check enclosed
Ana
+14Hi
Go back to the customer order RMB header and see if this option is available for you ?
+14Hi
Just as i thought. You need to Go to the particular Shipment and perform the remaining of the order processing. (Complete shipment and Deliver the shipment)
After you deliver, you can go back to quick order flow and Invoice as usual
Please let me know if that works well
Regards
Susith
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