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How to logout from CRM Panel

  • 26 April 2022
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Technical Toby
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Dear Community!

Using the standard technical documentation for installation of the CRM Panel I have now logged in successfully to the panel / IFS.

Now, I want to switch the user which I logged in previously. I already removed the panel several times, switched to another configuration but still, the user is still cached somewhere.

 

As there is no option like for the document management add in, I really appreciate if someone can tell how the user of the IFS Crm Panel, Outlook Add In can be swichted or logged out.

 

Kind regards,

Toby

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Best answer by Masheesh 28 April 2022, 09:46

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Never be afraid to ask!

2 replies

M
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HI Toby,

CRM Panel doesn’t have a logout option. But you can try to clear the cache and see whether it works. Please refer the attached zip.

Note: Please close the outlook before you run this.

More info => https://docs.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache#manually

Best regards,

Masheesh

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Technical Toby
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No entries are there in the directory mentioned
 

 

adding that this path is not working

%LOCALAPPDATA%\Packages\Microsoft.Win32WebViewHost_cw5n1h2txyewy\AC\#!123\INetCache\

the subdirectory #!123 does not exist.


I have logged in to CRM
Closed outlook

executed the script

and started outlook again

And I had to login again to the environment.

So the first part of the script seems to work.

ECHO Deleting files in local app data outlook folder
del /s /f /q %LOCALAPPDATA%\Microsoft\Office\16.0\Wef\

 

Thanks and kind regards
Tobias

 

 

 

Never be afraid to ask!

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