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Question

Customer Order not to be considered in Credit Check

  • December 21, 2022
  • 3 replies
  • 92 views

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Is there a way to put a customer order in that is not considered in the credit amount?

3 replies

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Hi @EDCLISA , can you try to attach a Credit Control Group to the Customer, where no credit checks will happen in the order flow?

 


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  • Author
  • Sidekick (Customer)
  • December 22, 2022

Thank you!   It seems if you leave the customer order in a planned status it does not get considered in the credit limit topic.   Just seeing if that is what agrees with your understanding.

 

 


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Yes, correct. Credit check only happens in the points of the order flow shown in above screenshot.