Question

customer order line stuck on status picked

  • 10 January 2023
  • 3 replies
  • 152 views
A
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Userlevel 1
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  • Ash
  • Do Gooder (Customer)
  • 10 replies

why some customer order line stuck on status picked???

3 replies

R
Rank
Userlevel 6
Badge +10

Hi @Ash, do you get any error when trying to deliver these lines? What is the Backorder option you use in the Customer Orders? Thanks.

A
Rank
Userlevel 1
Badge +3

no error display just customer  exist in picked status.

A
Rank
Userlevel 1
Badge +3

I have an order line I can’t change status from picked to delivered . Because this line stays on picked, stays on picked status too. please  somebody have an idea how change my line status?

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