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Question

customer order line stuck on status picked

  • Jan 10, 2023 5:55 AM UTC
  • 3 replies
  • 307 views

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  • Do Gooder (Customer)

why some customer order line stuck on status picked???

3 replies

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Hi @Ash, do you get any error when trying to deliver these lines? What is the Backorder option you use in the Customer Orders? Thanks.


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  • Author
  • Do Gooder (Customer)
  • Jan 10, 2023 8:42 AM UTC

no error display just customer  exist in picked status.


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  • Author
  • Do Gooder (Customer)
  • Jan 10, 2023 8:43 AM UTC

I have an order line I can’t change status from picked to delivered . Because this line stays on picked, stays on picked status too. please  somebody have an idea how change my line status?