Question

CRM Panel is not available on emails attachments downloaded from IFS.

  • 11 December 2023
  • 1 reply
  • 34 views
Priyanka.Massey
Rank
Badge +4

The CRM Panel Add-On is currently unavailable for emails downloaded from or attached to IFS.

Can we include the CRM Panel Add-On such emails?

1 reply

M
Rank
Userlevel 3
Badge +8

Hi @Priyanka.Massey ,

 

This is a limitation from Microsoft side and mentioned in their documentation as well. So basically add-in won’t work on a local msg file which is saved in your machine.

 

 

You can refer more info here

 

Best regards,

Masheesh

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