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  1. Context :
  • Middleware : V10 UPD6 on premise
  • CRM Panel : UPD6
  • Navigator :  87.0.664.75  compliant with requirement
  • Office : 2016 compliant with requirement

CRM Panel doesn’t load. A blanck page appear with an image “Loading”

We tested with the 2 scripts XML we found on the add-on page. We tested the EWS script, this one would be adapted for the on premise installation.

  1. Problem :

With the navigator debugger, we saw attempts to external Microsoft URL. (office.js,...)

Our web proxy doesn’t allow to go automatically on these pages.

We tested without proxy : the CRM panel load. We need a CRM Panel execution from the on-premise configuration.

How to implement CRM Panel execution not depending on web access with Office 2016 ?

Thanks