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Question

CRM Panel error - Page isn't working right now.

  • 2 September 2024
  • 4 replies
  • 45 views

NikhilMalik
Sidekick (Employee)
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I am working with a Customer’s CBP environment on Cloud 23R2. I was able to download the CRM Panel manifest file and upload it on to Outlook.

I can see the IFS CRM Panel Add in, however on clicking it - I see the below error:

 

What am I missing from a setup perspective? Appreciate your inputs.

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  • Hero (Employee)
  • September 5, 2024

HI @NikhilMalik , I hope rmpanl component is active in this environment and also ifsapp.rmpanel container is up and running?


NikhilMalik
Sidekick (Employee)
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  • Sidekick (Employee)
  • September 5, 2024

Hi @Masheesh, thanks so much for the reply.

I checked that the component, it was installed in the environment. I can check if it is active and the container is up and running if you could guide me please..

Regards.


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  • Hero (Employee)
  • September 5, 2024

HI @NikhilMalik you have to contact cloud team and check.


NikhilMalik
Sidekick (Employee)
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  • Sidekick (Employee)
  • September 5, 2024

Got it, thanks again @Masheesh.


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