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CRM Panel error - Page isn't working right now.

  • Sep 2, 2024 11:10 AM UTC
  • 4 replies
  • 112 views
NikhilMalik
Sidekick (Employee)
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I am working with a Customer’s CBP environment on Cloud 23R2. I was able to download the CRM Panel manifest file and upload it on to Outlook.

I can see the IFS CRM Panel Add in, however on clicking it - I see the below error:

 

What am I missing from a setup perspective? Appreciate your inputs.

4 replies

Hero (Employee)
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  • Masheesh
  • Hero (Employee)
  • Sep 5, 2024 10:24 AM UTC

HI @NikhilMalik , I hope rmpanl component is active in this environment and also ifsapp.rmpanel container is up and running?

    NikhilMalik
    Sidekick (Employee)
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    • NikhilMalik
    • Author
    • Sidekick (Employee)
    • Sep 5, 2024 10:31 AM UTC

    Hi @Masheesh, thanks so much for the reply.

    I checked that the component, it was installed in the environment. I can check if it is active and the container is up and running if you could guide me please..

    Regards.

    Hero (Employee)
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    • Masheesh
    • Hero (Employee)
    • Sep 5, 2024 10:32 AM UTC

    HI @NikhilMalik you have to contact cloud team and check.

      NikhilMalik
      Sidekick (Employee)
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      • NikhilMalik
      • Author
      • Sidekick (Employee)
      • Sep 5, 2024 10:34 AM UTC

      Got it, thanks again @Masheesh.

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