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Question

CRM Companion Initilization

  • Mar 10, 2021 5:30 PM UTC
  • 3 replies
  • 233 views

lglover241
Hero (Partner)
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We have installed the TAS, we have downloaded the CRM Companion TouchApp. When the user logins for the first time the initilization process hangs. For hours now it won’t move forward. 

The CRM application Touch App entities have a built-in filter to only sync user assigned entities. 

 

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3 replies

lglover241
Hero (Partner)
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  • Author
  • Hero (Partner)
  • Mar 16, 2021 3:42 PM UTC

Anyone ever seen this error? 

 


Mohamed Infaz
Hero (Employee)
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  • Hero (Employee)
  • Mar 16, 2021 4:03 PM UTC

Hi,

Have you set up the redirect URI in the touchapps server as  ifs-app.com.ifsworld.crmcompanion10://app

 


lglover241
Hero (Partner)
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  • Author
  • Hero (Partner)
  • Mar 16, 2021 4:06 PM UTC

Yes. This has been set by the Cloud team