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Question

Change customer part no in released customer order

  • Sep 21, 2022 11:26 AM UTC
  • 1 reply
  • 154 views

hi, 

we are using sales part cross references
in this case i would like to change the customer part no on a release customer order.

 

does anybody know how it will work?

 

regards

paam

1 reply

Kanishka Dilana
Superhero (Employee)
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@paam This is not possible in Standard IFS system. To get the new Customer Part No, you’ll have to Cancel the existing Order Line and add a new Order Line for the same Part, Quantity, etc.. (You can use Duplicate Order Line option).