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Cannot Scrap in Receipt RMA

  • 2 September 2021
  • 6 replies
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A
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ISSUE/QUESTION:

Hi all,

 

I wish to understand why I can’t scrap my part. What are the reasons of this issue.

Can it be link to acess ?

 

ENVIRONMENT: IFS 10 UPD8

receipt RMA:

 

RMA:

supply:chain analysis:

 

Thanks in advance,

Kind regards, 

Adrien

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Best answer by Asela Munasinghe 3 September 2021, 01:40

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6 replies

Asela Munasinghe
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@Adrien Jean-Charles I would think that your IFS user might be having a permission issue? 

 

I tried the exact same flow in the IFS10 (with an intersite order) and I was able to scrap after releasing it and complete the return on the RMA

 

 

Let's connect on LinkedIn: https://www.linkedin.com/in/asela61/
M
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This can be a permission issue as Enzo has also mentioned as the Scrap parts RMB option is greyed out for many RMAs for this user. It seems the user is not given permission for the RMB option.

We can carry out the Scrap function straightaway after releasing the RMA. We don’t need to receive the parts first. Checked this for Int Purch dir and Int Purch transit scenarios as well.

A
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Hi,
Thanks for your answer!

I will investigate it and give you a feedback.

Adrien

Asela Munasinghe
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@Adrien Jean-Charles , you’re welcome 🙂 Please keep us posted on how it goes. Hope your IFS Administrator will be able to sort the permission. 

Happy weekend!

Enzo

Let's connect on LinkedIn: https://www.linkedin.com/in/asela61/
Asela Munasinghe
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hi @Adrien Jean-Charles , were you able to get it sorted internally?

Let's connect on LinkedIn: https://www.linkedin.com/in/asela61/
A
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Hi, thanks a lot!

Everthing is sorted out now.

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